Terms of service

Last Updated: June 2026

Welcome to Zoie Elegance. These Terms of Service govern your use of our website and the purchase of our products, including Signature Herbal Oil. By accessing our website or placing an order, you agree to these terms.

1. Acceptance of Terms

By using our website, you confirm that you are at least 18 years old or are using the website under the supervision of a parent or legal guardian.

2. Products and Services

Zoie Elegance offers beauty and personal care products. We strive to ensure that all product descriptions, images, and pricing are accurate. However, we do not guarantee that all information is error-free.

We reserve the right to modify, discontinue, or update products and services at any time without prior notice.

3. Orders and Payments

  • All orders are subject to acceptance and availability.
  • We reserve the right to refuse or cancel any order at our discretion.
  • Customers must provide accurate billing and shipping information.
  • Prices are listed in Pakistani Rupees (PKR) unless otherwise stated.
  • Payment methods available at checkout will be displayed on the website.

4. Shipping and Delivery

  • Delivery times are estimates and may vary depending on location and courier services.
  • Zoie Elegance is not responsible for delays caused by courier companies, weather conditions, or unforeseen circumstances.
  • Customers are responsible for providing accurate shipping information.

5. Returns and Refunds

  • Returns and refunds are subject to our Return and Refund Policy.
  • Products must be returned in their original condition and packaging where applicable.
  • Refund requests will be reviewed according to our policy.

6. Product Disclaimer

Signature Herbal Oil is intended for cosmetic and personal care use only.

  • Individual results may vary.
  • We do not guarantee specific outcomes from using our products.
  • Customers should perform a patch test before use.
  • If irritation or allergic reactions occur, discontinue use immediately.
  • Consult a healthcare professional before use if you have existing medical conditions, allergies, or concerns.

The information provided on this website is not intended to diagnose, treat, cure, or prevent any disease and should not be considered medical advice.

7. Intellectual Property

All content on this website, including logos, text, images, product descriptions, graphics, and designs, is the property of Zoie Elegance and may not be copied, reproduced, or used without prior written permission.

8. Limitation of Liability

To the fullest extent permitted by law, Zoie Elegance shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our website or products.

Our total liability shall not exceed the amount paid by the customer for the product in question.

9. User Conduct

You agree not to:

  • Use the website for unlawful purposes.
  • Attempt to interfere with the security or functionality of the website.
  • Submit false or misleading information.
  • Violate any applicable laws or regulations.

10. Privacy

Your use of our website is also governed by our Privacy Policy.

11. Changes to These Terms

We reserve the right to update or modify these Terms of Service at any time. Changes will become effective immediately upon posting on the website.

12. Governing Law

These Terms of Service shall be governed and interpreted in accordance with the laws of Pakistan.

13. Contact Information

For questions regarding these Terms of Service, please contact:

Zoie Elegance
Phone: 0322-5612450
Address: Lahore,  Pakistan

By accessing our website and purchasing our products, you acknowledge that you have read, understood, and agreed to these Terms of Service.